The goal of the app is to reach more than 300 questions and answers In order to make it easy for the customer to navigate and locate a question, it is necessary to sort them by category
Initially, the app had 28 questions and answers and they were arranged in random order. Over time, the app grew and it was necessary to start assigning the questions by topic.
Sorting questions into categories has enormous benefits for the end user and the professional counselor/therapist. Sorting into categories helps the user find answers quickly instead of scrolling through an endless list of questions.
The user selects the topic that interests them and goes directly to the relevant information. The benefits are:
Saves time, prevents confusion, and creates a quality and pleasant user experience.
Creates order and a sense of control over information When questions are arranged by topic, the user feels that he understands where he is within the space of the content.
The user easily finds what he is looking for. For example, sorted content encourages natural inquiry. People want to know “what else is there on the same topic?”
I am a numerologist and would like to examine what is in the categories that can help me with a professional diagnosis
I am interested in a specific field. What are my options for getting answers on the same topic?
When there are organized categories, it is easier to update, manage and improve the information. When we add or update content, it will be accurate without “messing” everything up.
You can see which categories are most interesting to users according to statistics and continue to add content that will help the user.
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